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- This one word cost me $50,000
This one word cost me $50,000
Remove it from your vocabulary...
I messed up.
At the end of 2023, I took on a big-time client (he was a referral).
I felt like we were going to knock it out of the park for him.
But he asked me something that no had before.
“Can we do 30-days of content ahead of time?”
My response?
“Yes!”.
That one word lost me a $50,000+ deal (the lifetime value of a good Birdhouse client).
Okay, so what was the issue?
Writing content is game of trial-and-error.
Having a short cycle on content allows us to quickly double down on what works and adjust on the fly.
Doing 30-days ahead of time was as massive gamble.
Like going all-in on pocket aces.
It didn’t pay out for me this time.
Instead we put out 30-days of mediocre content.
The kicker?
The client’s team also edited the s*** out of it, and it was hardly reflective of the content we wanted to publish.
Long story short —> client churned in 2 months.
Now — new clients are required to go through our proprietary onboarding process and do things our way.
Because it works.
Say yes, less.
Marcos
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